Kia ora everyone! My name is Julian, and I am the Community Manager for Shopify in Tāmaki Makaurau. I am also a small business owner, and I have been for years. I love the entrepreneurial journey, and the fact that I can create something other people want to buy still blows my mind every time I get an order. I have been using Shopify for my own business since 2012.
My role as the Community Manager is about helping small business owners get the most they can out of our platform. A typical day for me is meeting one on one with fellow business owners, facilitating merchant meetups, and hosting educational webinars and workshops. I have a style of facilitation that can only really be called “positively blunt.” I am known to drop regular, tangible knowledge bombs that business owners can take away and utilise on their businesses. I have deep empathy for the juggling act you are undertaking as I am in there with you being a business owner.